Carolyn - Interview 02  

Carolyn - Interview 02

Age at Interview: 69
Sex: Female
Background: Carolyn is married with two grown-up children. She is retired, and used to work as an optician’s receptionist. Ethnic background/nationality: White English.

Brief outline:Carolyn took part in screening for unrecognised heart valve disease in 2009. She was pleased to be told her results were negative, as she had expected.

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You want enough information but not too much, which can be confusing. The information from the heart valve screening study was fine, though looking back now Carolyn wonders what heart valve disease is.

 



And you were saying a bit earlier before we had the camera rolling about kind of the change in attitude amongst doctors now about what they tell you.
 
Yes, yes.
 
Perhaps you could just say a bit about that?
 
Sometimes I think they probably give you too much information, and you get confused, because you think, “Did they say that, or did they say something else?” [Laughter] It’s, you know, you want enough but not too much.
 
So we’ve moved from a situation where they withheld information--
 
Yes.
 
--to one where.......
 
You’re given unnecessary amounts, sometimes.
 
Did you feel that with the heart valve screening?
 
No, no, I don’t think so.
 
No, so it was about right, the information you had? Yes, okay. Is there anything else that you would want to get across from your experience, or anything you’d want to compliment them on or?
 

No, I’ve no criticism. I think everything went perfectly pleasantly. I wasn’t upset or annoyed or felt something was being kept from me, everything seemed fine. But when you say, I mean as you say heart valve, what is heart valve disease? Is it the same as clogging of an artery, or is it a weak valve or what? A hole in a valve? 

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