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• Heart disease >> Heart failure >> Aged 51-60 >> Interview HF24 >> Thought her breathlessness was a chest infection at first.

2001 heart damage followed a virus, which led to heart failure.

• Heart disease >> Heart failure >> Aged 51-60 >> Interview HF14 >> He doesn't like to call his heart failure nurse at anti-social hours.

Quadruple heart bypass 1999. Complications followed surgery. Heart failure diagnosed 2000.

• Heart disease >> Heart failure >> Aged 51-60 >> Interview HF27 >> Feels that she needed some follow-up and rehabilitation to help her manage her heart failure at home.

May have silent heart disease. Heart bypass 1999. Heart failure diagnosed. 2002 angioplasty and stent.

• Heart disease >> Heart failure >> Aged 41-50 >> Interview HF16 >> Sees his cardiologist every 3 months and his GP once a month.

Heart attack 2000. Angioplasty and stent 2000. Heart failure diagnosed 2000. Waiting for heart transplant.

• Heart disease >> Heart failure >> Aged 61-70 >> Interview HF01 >> He has 6 follow-up appointments a year with his GP, his consultant and a practice nurse.

3 heart attacks 1978, 1980, 1994. Angina. Ventricular tachycardia, Cannot recall being given a diagnosis of heart failure though he knows he has it.

• Heart disease >> Heart failure >> Aged 51-60 >> Interview HF35 >> She was surprised that she had to attend an appointment in a department for the elderly.

Felt breathless 1999. Heart failure diagnosed in 2000.

• Heart disease >> Heart failure >> Aged 61-70 >> Interview HF36 >> She sees her GP every 8 weeks and goes to hospital every 3 months.

Dilated cardiomyopathy diagnosed 2001. Stent 2002. Heart failure diagnosed 2002. Bi-ventricular pacemaker 2003.

• Heart disease >> Heart failure >> Aged 41-50 >> Interview HF16 >> He misses the cardiologist he had built up a relationship with over the years.

Heart attack 2000. Angioplasty and stent 2000. Heart failure diagnosed 2000. Waiting for heart transplant.

• Heart disease >> Heart failure >> Aged 31-40 >> Interview HF34 >> He thinks his GP's knowledge of heart disease is very general.

Heart attack 1992, Triple bypass 1993. Angina 1999. Heart failure diagnosed 2003.

• Heart disease >> Heart failure >> Aged 61-70 >> Interview HF13 >> Her GP is reluctant to alter her medication.

1988 heart attack. Angina 1998. Heart bypass and stent 1998. Uncertain when diagnosis of heart failure made.

• Heart disease >> Heart failure >> Aged 71-80 >> Interview HF22 >> He worries about leaving his wife on her own and thinks more psychological back-up would help carers.

Interview with a carer who is married to woman who has had heart problems for several years.

• Heart disease >> Heart failure >> Aged 41-50 >> Interview HF29 >> Thinks that heart failure nurse care has kept him out of hospital for 2 years.

1998/9 idiopathic dilated cardiomyopathy and heart failure diagnosed. Experiences episodes of chest pain and breathlessness.

• Heart disease >> Heart failure >> Aged 51-60 >> Interview HF27 >> She describes the effect of a nurse's negative body language.

May have silent heart disease. Heart bypass 1999. Heart failure diagnosed. 2002 angioplasty and stent.

• Heart disease >> Heart failure >> Aged 41-50 >> Interview HF33 >> Describes feeling pressurised to join research projects.

Heart failure diagnosed 2002.

• Heart disease >> Heart failure >> Aged 31-40 >> Interview HF34 >> Talks about how seeing different doctors at hospital appointments is unhelpful.

Heart attack 1992, Triple bypass 1993. Angina 1999. Heart failure diagnosed 2003.

• Heart disease >> Heart failure >> Aged 51-60 >> Interview HF35 >> She was surprised that she had to attend an appointment in a department for the elderly.

Felt breathless 1999. Heart failure diagnosed in 2000.

• Heart disease >> Heart failure >> Aged 71-80 >> Interview HF39 >> Her children arranged for her to consult an Indian doctor who gave her a diagnosis she understood. (Video and audio clips in Punjabi, text in english.

1994 started feeling unwell, heart failure diagnosed 1995.

• Heart disease >> Heart failure >> Aged 80+ >> Interview HF40 >> She did not understand her treatment or illness and her son arranged for her to have tests in America. (Video and audio clips in Punjabi, text in engl

Has had arthritis for many years. In 2001 became unwell with chest pains and soon afterwards heart failure was diagnosed.

• Heart disease >> Heart failure >> Aged 51-60 >> Interview HF38 >> He had bypass surgery to reduce his chances of sudden death.

Ischaemic heart disease diagnosed 2001. Heart bypass 2002. Heart failure 2002.

• Heart disease >> Heart failure >> Aged 71-80 >> Interview HF12 >> He wonders if anything else can be done to treat his heart failure.

Heart attack 1971. Angina 1973. Increasingly breathless and tired during 1990s during which heart failure diagnosed. Prostate cancer 2000. Gout and kidney failure 2002.