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• Heart disease >> Heart failure >> Aged 80+ >> Interview HF17 >> Feels he can contact his heart failure nurse anytime.

1994 angina. Heart attacks 1994 and 2001. Heart failure diagnosed 2001.

• Heart disease >> Heart failure >> Aged 71-80 >> Interview HF28 >> His heart failure nurse visits him once a fortnight.

2 heart attacks 1995. Triple bypass 1996. Diagnosis of diabetes 1995/6. Heart failure diagnosed some years later, probably in 2002.

• Heart disease >> Heart failure >> Aged 51-60 >> Interview HF14 >> He usually prefers to go to hospital to see his heart failure nurse.

Quadruple heart bypass 1999. Complications followed surgery. Heart failure diagnosed 2000.

• Heart disease >> Heart failure >> Aged 51-60 >> Interview HF14 >> Feel his heart failure nurse explains things to him in depth.

Quadruple heart bypass 1999. Complications followed surgery. Heart failure diagnosed 2000.

• Heart disease >> Heart failure >> Aged 41-50 >> Interview HF33 >> His heart failure nurse has booked in him for a course to help him quit smoking.

Heart failure diagnosed 2002.

• Heart disease >> Heart failure >> Aged 41-50 >> Interview HF29 >> Thinks that heart failure nurse care has kept him out of hospital for 2 years.

1998/9 idiopathic dilated cardiomyopathy and heart failure diagnosed. Experiences episodes of chest pain and breathlessness.

• Heart disease >> Heart failure >> Aged 71-80 >> Interview HF28 >> Finds his heart failure nurse reassuring and honest about his prognosis.

2 heart attacks 1995. Triple bypass 1996. Diagnosis of diabetes 1995/6. Heart failure diagnosed some years later, probably in 2002.

• Heart disease >> Heart failure >> Aged 51-60 >> Interview HF14 >> He doesn't like to call his heart failure nurse at anti-social hours.

Quadruple heart bypass 1999. Complications followed surgery. Heart failure diagnosed 2000.

• Heart disease >> Heart failure >> Aged 61-70 >> Interview HF18 >> Thinks that heart failure nurses should be available everywhere.

Heart attack 2002. Angina and heart failure diagnosed afterwards.

• Heart disease >> Heart failure >> Aged 61-70 >> Interview HF03 >> Sees his GP for follow-up care every 6 months.

Heart attacks in 1976 and 1986. Angina 1991. Heart bypass 1991. Heart failure diagnosed 2002.

• Heart disease >> Heart failure >> Aged 71-80 >> Interview HF22 >> Talks about his need for more back-up support at home to help him and his wife cope with her illness.

Interview with a carer who is married to woman who has had heart problems for several years.

• Heart disease >> Heart failure >> Aged 31-40 >> Interview HF34 >> Finds his heart failure nurse extremely helpful and reassuring.

Heart attack 1992, Triple bypass 1993. Angina 1999. Heart failure diagnosed 2003.