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• Heart disease >> Heart failure >> Aged 31-40 >> Interview HF34 >> He felt shocked by his diagnosis at first but was reassured by his consultant.

Heart attack 1992, Triple bypass 1993. Angina 1999. Heart failure diagnosed 2003.

• Heart disease >> Heart failure >> Aged 51-60 >> Interview HF35 >> She doesn't want to know anymore about side effects in case she imagines having them.

Felt breathless 1999. Heart failure diagnosed in 2000.

• Heart disease >> Heart failure >> Aged 61-70 >> Interview HF01 >> He has 6 follow-up appointments a year with his GP, his consultant and a practice nurse.

3 heart attacks 1978, 1980, 1994. Angina. Ventricular tachycardia, Cannot recall being given a diagnosis of heart failure though he knows he has it.

• Heart disease >> Heart failure >> Aged 61-70 >> Interview HF36 >> She describes the care and kindness shown by a consultant.

Dilated cardiomyopathy diagnosed 2001. Stent 2002. Heart failure diagnosed 2002. Bi-ventricular pacemaker 2003.

• Heart disease >> Heart failure >> Aged 41-50 >> Interview HF29 >> Describes the care and consideration shown by his consultant.

1998/9 idiopathic dilated cardiomyopathy and heart failure diagnosed. Experiences episodes of chest pain and breathlessness.

• Heart disease >> Heart failure >> Aged 41-50 >> Interview HF30 >> Gives a negative view of outpatient clinics.

1979 hernia operation, heart damage discovered. 1980 pericardial sac removed. 1996 heart failure diagnosed.