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• Heart disease >> Heart failure >> Aged 51-60 >> Interview HF14 >> Describes how smoking affected doctors trying to make a diagnosis.

Quadruple heart bypass 1999. Complications followed surgery. Heart failure diagnosed 2000.

• Heart disease >> Heart failure >> Aged 41-50 >> Interview HF30 >> Describes his response to finding his heart was not strong enough for a heart transplant.

1979 hernia operation, heart damage discovered. 1980 pericardial sac removed. 1996 heart failure diagnosed.

• Heart disease >> Heart failure >> Aged 61-70 >> Interview HF07 >> Describes how the local GP practice has helped her cope with heart failure.

Asthma and high blood pressure. Became increasingly breathless during 2001. Heart failure diagnosed 2001.

• Heart disease >> Heart failure >> Aged 61-70 >> Interview HF36 >> She describes the care and kindness shown by a consultant.

Dilated cardiomyopathy diagnosed 2001. Stent 2002. Heart failure diagnosed 2002. Bi-ventricular pacemaker 2003.

• Heart disease >> Heart failure >> Aged 41-50 >> Interview HF29 >> Describes the care and consideration shown by his consultant.

1998/9 idiopathic dilated cardiomyopathy and heart failure diagnosed. Experiences episodes of chest pain and breathlessness.

• Heart disease >> Heart failure >> Aged 51-60 >> Interview HF27 >> She describes the effect of a nurse's negative body language.

May have silent heart disease. Heart bypass 1999. Heart failure diagnosed. 2002 angioplasty and stent.

• Heart disease >> Heart failure >> Aged 41-50 >> Interview HF33 >> Describes feeling pressurised to join research projects.

Heart failure diagnosed 2002.

• Heart disease >> Heart failure >> Aged 61-70 >> Interview HF18 >> Describes how he heard the results of an angiogram.

Heart attack 2002. Angina and heart failure diagnosed afterwards.

• Heart disease >> Heart failure >> Aged 31-40 >> Interview HF34 >> Talks about how seeing different doctors at hospital appointments is unhelpful.

Heart attack 1992, Triple bypass 1993. Angina 1999. Heart failure diagnosed 2003.

• Heart disease >> Heart failure >> Aged 41-50 >> Interview HF30 >> Gives a negative view of outpatient clinics.

1979 hernia operation, heart damage discovered. 1980 pericardial sac removed. 1996 heart failure diagnosed.

• Heart disease >> Heart failure >> Aged 80+ >> Interview HF17 >> Suggests that doctors need to make time for patients to ask questions.

1994 angina. Heart attacks 1994 and 2001. Heart failure diagnosed 2001.

• Heart disease >> Heart failure >> Aged 71-80 >> Interview HF12 >> He wonders if anything else can be done to treat his heart failure.

Heart attack 1971. Angina 1973. Increasingly breathless and tired during 1990s during which heart failure diagnosed. Prostate cancer 2000. Gout and kidney failure 2002.