Father: And that's actually another part of, you know, the post-procedure situation is that you still then get bits of information from the system. The system still, you know, if you've registered with, I don't know, Tesco's or Mothercare or whatever, or the actual health authority itself, still certain parts of it still churn out bits of information. My wife's pregnant again. We went to the hospital recently to have a scan and we got through all that touch wood okay, only to find as we were driving back home that they'd given us the pamphlet of information --
Mother: For [baby's name].
Father: For our baby [baby's name] that we lost last year. And we went...
Mother: And I'm going back and I'm looking for the results of the scan and, and I was saying, “What?” I opened it up and I'm seeing results and things from the first pregnancy. And I, then I flipped back to the results of the 12 week scan and sure enough there it says, you know, “1 in 32 chance for an abnormality”. And so I said, “Turn the car around”, because we had the wrong pregnancy folder.
So I walked back in and it was, you know, the receptionist's desk, it was very close quarters, full of women. And I said, “I'm sorry, you've given me the wrong folder”. She said, “Oh, is that not you?” I said, “No, this is me, but this is not the right pregnancy”. And she said, “I'm sorry? I don't understand”. I said, “This is my baby that's no longer alive.” And everyone just goes zhoom and looks at me, you know. And then she goes, “Oh”. I said, “Check the hospital folder”. And so then she just switched it and she says, “Here you go. Cheers”. No “I'm sorry”. Nothing. Nothing. Just --
Did you ever complain about that?
Mother: No.
I mean you must have gone through a kind of split second of thinking, “Is the same thing happening again?” Or did you realise straight away it wasn't the right one?
Mother: I realised straight away it wasn't the right one. But I just couldn't believe that she didn't then apologise. Because of course when you go to the hospital you have all of your records from any type of pregnancy.
Father: I think part of the issue also is because, you know, we're expecting a child again now, you don't want to upset the apple cart. You just want to sort of, you want to keep all the professionals on side and working--
Mother: We don't want to be, you know, the problem people.
Father: Yeah.
Mother: We don't want them to then not want to see us walk through the door, and not give me that extra little shot of pethidine, you know. |
