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• Intensive care >> Intensive care: experiences of family & friends >> Aged 31-40 >> Interview 15 >> At his follow-up appointment, her husband was shown around the ICU and his questions were answered, which was reassuring because he couldn't remember

Her husband was admitted to ICU because of an emergency heart problem, which was never diagnosed. She praised the care and professionalism of the ICU staff.

• Intensive care >> Intensive care: experiences of family & friends >> Aged 51-60 >> Interview 05 >> Talking to other people helped him come to terms with feelings he'd been bottling up for over a year.

In 2003 his wife was involved in an accident in the home. He stayed at the hospital for two weeks while his wife was in the first ICU.

• Intensive care >> Intensive care: experiences of family & friends >> Aged 51-60 >> Interview 36 >> He and his father visited the ICU bed his father had been in at a follow-up appointment and learnt that he'd had a rare form of pneumonia.

His father went to ICU after having a stroke and developing pneumonia. Members of the family supported one another and he is now closer to his sister.

• Intensive care >> Intensive care: experiences of family & friends >> Aged 31-40 >> Interview 29 >> His partner's mother should have stayed in hospital longer so she could get the support she needed from people who were medically trained.

His partner's mother was admitted to ICU after an accident in the home. He lived with them at the time and tried to provide emotional support.

• Intensive care >> Intensive care: experiences of family & friends >> Aged 31-40 >> Interview 35 >> She feels there is no help for the relatives of ICU patients, even though they have been through an extremely traumatic time.

Her mother was admitted to ICU because of gallstones and other complications. She visited her every day, often with her two young daughters, and kept a diary.

• Intensive care >> Intensive care: experiences of family & friends >> Aged 61-70 >> Interview 37 >> Get as much support as possible once the ill person is back home, from GPs, hospital doctors and physiotherapists.

His wife spent 49 days in ICU because of severe lung problems. After her illness, he became involved in helping improve services for ICU patients.