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• Cancer >> Breast Screening >> Age 60-69 >> Meena - Interview 42 >> If Meena has any problems, her daughter helps her fill in forms and translates letters for her.

Meena always attends for routine screening and has had normal results. She doesn't worry about breast screening or the results before her appointments.

• Cancer >> Breast Screening >> Age 60-69 >> Shirin - Interview 41 >> After having a routine mammogram, Shirin worries about the result and feels anxious when opening the envelope.

Shirin has always attended for screening and had normal results. She feels anxious before having a mammogram and whilst waiting for the results.

• Cancer >> Breast Screening >> Age 50-59 >> Interview 13 >> She does not worry about her mammogram results until they arrive.

Had benign lump around age 42, which was surgically removed. Attends for routine breast screening. Results have been normal.

• Cancer >> Breast Screening >> Age 60-69 >> Interview 02 >> Her daughter translates her results letter for her and her results have always been normal (translated from Cantonese).

Has always attended for routine breast screening, since age 50. Results have been normal. (Interview translated from Cantonese.)

• Cancer >> Breast Screening >> Age 60-69 >> Interview 11 >> She worried about her results because she'd heard about a link between breast cancer and taking HRT.

Has attended for routine breast screening since age 50. Results have been normal.

• Cancer >> Breast Screening >> Age 60-69 >> Interview 10 >> She doesn't worry while waiting for her results and would expect a letter or phone call if there was something wrong.

Had a benign cyst about 20 years ago, which returned twice and was removed surgically. Has always attended for routine breast screening and results have been normal.

• Cancer >> Breast Screening >> Age 60-69 >> Interview 01 >> She feels anxious during the first week after having a mammogram.

Has attended for routine breast screening since around age 50. Results have been normal.

• Cancer >> Breast Screening >> Age 50-59 >> Interview 09 >> She worried as she waited five weeks to get her results by post.

Discovered a lump at age 28, which was benign and surgically removed. Missed some breast screening appointments but attended for a routine mammogram at age 53. Results were normal.

• Cancer >> Breast Screening >> Age 50-59 >> Interview 07 >> She felt anxious waiting for the results of the first mammogram but is now more relaxed whilst waiting for results.

Has attended for routine breast screening since around age 50. Has had a benign cyst, which was aspirated twice. Mammogram results have been normal.

• Cancer >> Breast Screening >> Age 60-69 >> Interview 22 >> A new radiographer's manner worried her.

Has attended for routine breast screening since age 50. Was recalled once because calcium deposits were found on mammogram. Results were normal then and in subsequent mammograms.

• Cancer >> Breast Screening >> Age 50-59 >> Interview 06 >> She compares receiving results on the NHS and privately.

Has had screening mammograms in the private sector since age 40. Is now also attending for routine mammograms on the NHS. Results have been normal.