Plus I can also get on line to my doctors now as well. [Ooh] Hmmm yeah. They've got an online thing at the doctors so if I need to order a prescription or anything I can go on line and do it as well, so it's really quite good yeah.
Can you, apart from prescriptions I mean can you e-mail them sort of questions and stuff?
Yeah you can do all sorts on it yes, it's quite good, they've only just recently set it up, it's not been going very long, but yeah there's all sorts of different things on it, that you can contact them and if they need to know anything they'll phone you back or whatever, or they'll send you an email or you can do all sorts through it yes, its quite good.
How quickly do they respond?
It's usually the same day, but I've never actually had to do an awful lot to contact them like that, they have had slip-ups with the prescription wise, you've ordered it on there and its come up saying your prescription will be ready in 48 hours or whatever, and you've gone down and it's not been there. But they're pretty good at sorting it out afterwards it's only a couple of hiccups. It's pretty good, yeah they're doing well with it.
It doesn't clog the lines you see for getting through, you know ordering repeat prescriptions and things like that, it clogs the telephone lines and the receptionist is on that all the time, they've got a special line now also and the ones for, that can go on the internet you can order it through there, it doesn't clog the normal telephone line up, it's quite good it works. |
