Acknowledgements and thanks to:
The participants, GP's, colleagues who helped with this research, including Prof David Blake & Prof Robert Moots for their help with information, DIPEx team for their help with summaries & P. Baldwin, J. McCaulder & A. Mackenzie for their secretarial help

Alison Chapple

Senior Research Fellow, Health Experiences Research Group, Department of Primary Health Care, University of Oxford.

Caroline Jess
Day Unit Manager, Rheumatology Department, Nuffield Orthopaedic Centre, Oxford

Dr Candy McCabe
ARC Lecturer in Rheumatological Nursing, Royal National Hospital for Rheumatic Diseases, Bath

Dr Joel David
Consultant Rheumatologist, Nuffield Orthopaedic Centre, Oxford

Dr Joy Adamson
Qualitative researcher, University of York

Julie Carter
Specialist Practitioner Biologic Therapies, Nuffield Orthopaedic Centre, Oxford

Karen Barker
Physiotherapist, Nuffield Orthopaedic Centre, Oxford

Karen Barker
Physiotherapist, Nuffield Orthopaedic Centre, Oxford

Meredith Newman
Physiotherapist, Nuffield Orthopaedic Centre, Oxford

Mr Mike Patnick
Head of Education and Research Funding, Arthritis Research Campaign

Mrs Ailsa Bosworth
Chair of the National Rheumatoid Arthritis Society and patient participant

Mrs Ann Martin
Patient participant

Mrs Marjorie Burden
Arthritis Care worker and RA patient

Professor David Blake
Professor of Bone & Joint Medicine, University of Bath & Royal National Hospital for Rheumatic Diseases, Bath

Professor Jenny Donovan
Professor of Social medicine, University of Bristol

Professor Robert Moots
Professor of Rheumatology and Consultant Rheumatology, University of Liverpool

Sue Zeibland

Research Director - Health Experiences Research Group, Department of Primary Health Care, University of Oxford.

Valerie Arthur
Specialist Rheumatology Nurse, Selly Oak Hospital, Birmingham